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--- sql-ledger_community [2014/06/26 12:41] – sweitmann
+++ sql-ledger_community [2014/12/30 15:01] (current) – external edit 127.0.0.1
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-Arrey Bhits from BIT (Blekinge Institute of Technology) has written a case study about the SQL-Ledger Community as part of his course work for his Masters Degree in Innovation and Entrepreneurship. We are grateful to Mr. Bhits for sharing his work with us.
+//Arrey Bhits from BIT (Blekinge Institute of Technology) has written a case study about the SQL-Ledger Community as part of his course work for his Masters Degree in Innovation and Entrepreneurship. We are grateful to Mr. Bhits for sharing his work with us.//
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 **// 3.1 Development of the SQL – Ledger Community //**
 The SQL-Ledger is the result of the amazing genius of Dieter Simader, and thus the resulting SL community that sprung off can be traced back to him. He succeeded to launch the SQL – Ledger in 1999. However, although the SQL – Ledger Community is grateful for his tremendous invention, he has not been subsequently very community oriented and unfortunately runs a parallel "non-free" or proprietary version of this software with some extra features.
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 **// 4.2 Support Services //**
 The SQL community also comprises of people who implement the software for clients and help such clients get started with SL and also support the further development by supplying front line feedback from the users to the developers.
 Paid support also is obtainable at particularly reasonable rates. An extensive variety of support options are available, and a good number of them come with a copy of the SQL-Ledger user’s manual. Some examples of support options include; Standard support package, and Development support package. Nevertheless, this software can still be used without support.
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 **// 4.3 Providing Feedback upon Using the Software //**
 The International SQL Ledger Association makes it possible for all users and developers to have their say by providing a forum where development issues are discussed in a mailing list and through their website. By sharing this real time communication with users, developers are brought au courant with not only the short comings of SL, but certain professional changes that happen at the work place as well. People who provide support services to the clients also serve as the interface between the users and the developers by providing feedback to the former from the later.